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In the persuasion game, beware the backfire effect
For a generation, activists have built their protest movement on the scientific facts of climate change. But the facts of another kind of science — neuroscience — indicate that this only reinforces the point of view of the unconvinced.
Thu, May 05 2011 at 9:39 AM
 131

Related Topics:

Global Warming, Climate Change, Climate Policy, Activism
Climate activists in front of banners asking Obama to listen to science on the streets of San Francisco.

HEY-HEY, HO-HO!: A 350.org protest event in San Francisco presents the facts of the case. (Photo: Steve Rhodes/Flickr)

 
There's a terrific feature story in the current issue of Mother Jones that should be required reading for anyone engaged in the art and science of persuasion, and it's a must-read in particular for climate activists. It's called The Science of Why We Don't Believe Science, and it's one of the best single-link introductions I've found to the neuroscientific underpinnings for that common activist's dilemma: the facts that so compel you to act fail utterly to compel others to do so.
 
The piece centers on "an array of new discoveries in psychology and neuroscience [that have] demonstrated how our preexisting beliefs, far more than any new facts, can skew our thoughts and even color what we consider our most dispassionate and logical conclusions." In particular, there's a phenomenon that neuroscientists call "motivated reasoning," which refers to a vast array of emotions, biases, and other point-of-view tics we all use to filter new information. Even when — maybe especially when — we think we're bringing our intellect most fully to bear on an issue, at the very moments we believe reason is our copilot, we're actually looking for ways to deflect and deny, to counter-argue and dissuade, to stuff this new data into the worldview we already hold dear.
 
"It would seem," Mother Jones' Chris Mooney explains, "that expecting people to be convinced by the facts flies in the face of, you know, the facts."
 
What's more, the impact of this motivated reasoning is sometimes strongest when we encounter the most passionate arguments. Mooney: "In fact, head-on attempts to persuade can sometimes trigger a backfire effect, where people not only fail to change their minds when confronted with the facts — they may hold their wrong views more tenaciously than ever."
 
As Mooney notes, this is not a partisan thing. Though it can be found in the entrenched views of death penalty diehards and Iraq warhawks, it's just as big a factor in the uncompromising stances of those who take to the Huffington Post with counterfactual arguments about the link between vaccines and autism.
 
One of Mooney's strongest cases in point is the rational gulf between climate activists and climate denialists. "If you wanted to show how and why fact is ditched in favor of motivated reasoning," he writes, "you could find no better test case than climate change."
 
Reading the article, I was reminded of a couple of other long(ish) reads/watches well worth your time. The first is the report of the American Psychological Association Task Force on the Interface Between Psychology and Global Climate Change, which runs through a lengthy checklist of the many cognitive and perceptive biases that discourage many people from feeling the fight-or-flight urgency so evident among climate activists.
 
If APA Task Force reports aren't your cup of tea, I highly recommend checking out a series of videos posted recently at Climate Change Denial, a website run by George Marshall, head of the U.K.-based Climate Outreach Information Network. Here's Marshall on his website's raison d'etre: "It seeks to answer a question that has puzzled me for years: why, when the evidence is so strong, and so many agree that this is our greatest problem, are we doing so little about climate change?"
 
I first met Marshall at a climate-and-peak-oil conference five years ago, when he'd just begun his investigation of what he calls "the psychology of denial." (I can report, among other things, that I've rarely had the good fortune to meet a conference-goer who makes as engaging and entertaining between-session company as he does.) These most recent videos are from a 2009 lecture he gave on the topic, which he introduces like this: "When we look at climate change, we actually have something that you could say is in many ways perfectly designed to confound our immediate risk and threat assessment process. This therefore means that when it comes to climate change, our perception of risk or threat has to be generated. And it leads us into a world of belief."
 
I'll let George explain how to navigate that world for those interested. The takeaway from all of this, for now, is that the key challenge facing climate activists is ultimately one of innovation. They need to reinvent the way they engage the general public on the topic. They need to recognize, first of all, that more facts, delivered more forcefully, might very well be counterproductive. They are engaged not in the Green civil rights movement but in something more akin to a Green New Deal (or better yet in catalyzing the Second Industrial Revolution).
 
How you do that is a topic beyond the scope of one humble blog post; it's one I intend to return to often in this space.
 
To compare cognitive biases in 140-character bursts, follow me on Twitter: @theturner.

The opinions expressed by MNN Bloggers and those providing comments are theirs alone, and do not reflect the opinions of MNN.com. While we have reviewed their content to make sure it complies with our Terms and Conditions, MNN is not responsible for the accuracy of any of their information.

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anonymous
Bill May 13 2011 at 8:55 AM
The reason facts are ignored is because an incomplete picture is often presented as if everything was known. When a person enthusiastically makes decisions when they learn 2 facts about a situation in which there may be 100 things to consider, yes, a thinking person will stop listening to them even when they make sense. This is because even on the ocassions they are correct they still can't be trusted to have thought it through. Of course, the quick to trust 2 facts individual is shocked they
.... More
aren't believed. They always feel they are right, even when they are not. Ironically the slant this article is written in does help prove the truth of it, although I doubt the author intended to do so by example.
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anonymous
Dan May 13 2011 at 7:22 AM

Interestingly, there's zero content in this article. All that's said is already in the title "In the persuasion game, beware the backfire effect". Doh! So?

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anonymous
frontgate May 13 2011 at 11:34 AM

Good article, lots of useful information.

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anonymous
Craig May 13 2011 at 6:43 AM
Perhaps this same argument could be used to explain why the climate change promoters are also possibly in denial. The IPCC report, the convenient truth movie etc. have been shown numerous times to have blatant factual errors. Perhaps it is these people who are in denial of the facts? Perhaps even the new term "climate change" isnt true after all it's a term designed for branding and marketing of the 'fact' that global warming is happening after that term failed. I dont know but the argument runs
.... More
both ways and simply explains the divergance and intransigence of views on both sides of the debate. Perhaps this article could have been more balanced as essentially its saying that only climate change deniers are afflicted by such a problem but I guess if one's viiews are so fixed then one will configure the facts to fit that view.
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anonymous
Guest May 13 2011 at 3:58 PM
The prevailing attitude these days seems to be 'if i don't know something, no one knows it.' people feel that because they have an opinion on something, that equates to knowledge. it doesn't! people feel justified in dismissing the findings of any expert they disagree with even if they, themselves have no training or experience in the particular field. that's like my arguing with a computer expert that computers don't exist. it just makes me look stupid. the big motivations behind climate change
.... More
deniers, IMHO, are fear and greed. we don't want to face the fact that we are destroying our planet and ourselves. that's a big chunk of horror to wrap our minds around and we just don't want to. the other motivation, greed, is evident looking at where the vast majority of junk science denying climate change is coming from, it's financed by the Koch brothers, billionaire industrialists who happen to be among the top ten polluters in the country and who would rather see the planet destroyed then spend a few million to stop polluting. climate change is happening all around us and the evidence is right under our noses. we deny it at the peril of our very survival.
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anonymous
Jim May 13 2011 at 11:16 AM

Ok, there were a couple of errors pointed out in the IPCC report that really were not blatant. So that means about 0.01% of the report and errors and 99.99% was correct.

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