How does Southern Company know when a squirrel has chewed a line or a tree has knocked one down — before a customer calls? We use a smart grid to quickly identify and remedy electric service problems. A smart grid is an integrated system of smart devices, software and communications channels that functions as a two-way network of data and technology. It enables us to maintain the reliability of our system, reduce costs and provide customers with meter data to help them use energy more efficiently.
Energy University: How Power Works