MNN - Mother Nature Network

• Choose a quiet time, like after a family dinner, when there aren't a lot of distractions. Turn disruptive technologies like smart phones and TVs off. Listening without interruption shows respect.
• Record the interview or take notes so that you get all the details and can review them later.
• Use open-ended questions like "What was it like when...?" and "Describe...".
• As you listen to answers, other questions will come to mind.
• Asking follow-up questions will help you get more information.
• Use memory triggers like old photographs and keepsakes.
• Listen attentively and don't interrupt or correct. Maintain eye contact and show interest by leaning forward and nodding.
• If someone is talking about a painful or unhappy experience, show empathy through comments like, "That's very sad." Accept emotion as part of the process.
• If a person doesn't want to talk about something, that's okay -- just go to the next question.
• An interview shouldn't last more than an hour. People do best when they're not tired. You can always do another interview.
• Don't forget to thank the person you've interviewed. They've been generous with their time and perhaps shared personal information. Let them know you value what they've shared. Write them a short thank you note later, and even send a copy of the interview (for corrections and additions).

This year's Listen to a Life Contest ends March 30, 2012. For complete info, head over to The Legacy Project.