scab labour undermines the right to fair bargaining by the employees. Rocky Mountaineer does not want its guests to know about the lock out; if information is provided it is often partial and misleading. Guests are left to face a difficult choice: violate their ethics and cross a union picket line or forfeit the cost of their holiday. Complaints regarding substandard service have often been ignored, disregarded, or responses met with great delay before being addressed. On two separate occasions Rocky Mountaineer’s actions have been denounced in the Canadian Parliament. Many provincial and municipal politicians have written the Company urging them to return to the bargaining table and end the lock out. The company has not returned to the bargaining table since July 7th where they sat for exactly 11 minutes and offered a 2% wage DECREASE. Further, it has begun recruiting for the 2012 train season with no effort made to renew talks. I have taken the train and quite enjoyed myself, but part of what made the trip so exceptional was the amazing staff on board. Knowing the difference of how the service should be and what it is now, I would never take the train again, and I would not cross a picket line. You can do your part by voicing your displeasure to the company, write to the company, or postpone your trip until the dispute is over. For more information go to http://rockymountainlockout.wordpress.com/.