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    What's this?
Enviro-scam: Company pushes free service to stop junk faxes
Answering this call to save paper will only waste more.

By:

Cy Tottleben
Thursday, July 15, 2010 - 17:34
 8

FA(U)X PAS: Be careful what you fax for. (Photo: Celine/Flickr)

I'm used to scam artists finding me at work. I have the inevitable calls from my "office supply" salesperson trying to cut me an order right as the prices for printer ink are "getting ready to skyrocket," the group that calls for my "bi-annual light bulb order" and individuals trying to elicit confidential information from Western Union accounts or personnel records. Ten years ago I fell for one of these ploys and wound up with a pallet of useless fluorescents that didn't even work in my store. Shame on me for nose-diving straight into another vat of snake oil today.
 
Recycling is one of my incessant activities. As I tour my store each day, I find myself constantly greening my work environment, whether by turning off the photocopier and computer monitors or by picking up pieces of paper to reuse in the printer or throw in our baler to recycle. Today I was making my way past the fax machine and decided to grab the daily slush pile of advertisements and add them to the paper tray for reuse. How pleasantly surprised I was when I read the message on the top sheet, saving it from the printer for a coveted position at the edge of my desk.
 
"FAX US YOUR UNWANTED FAXES," it beckoned, stating that as the EnviroFax Commission, they will contact senders of junk faxes and have your number withdrawn from their list. 
 
I immediately thought of the five sheets of paper consumed daily by sites selling vacation packages and mortgage loans and what a fantastic opportunity this would be to stop wasting electricity, paper and toner. The fax even asserts that the commission "does not sell goods or services and will not contact you."
 
Ah. But they do ask that you write your fax number on any rubbish you send them. Because they do sell that.
 
Thank goodness for the Internet. Plugging in the EnviroFax name brought up several references to the Better Business Bureau, which concluded that they are a sham operation using false pretense to gather valid fax numbers.   
 
This whole fax fraud left me wondering why a "company" would go through so much trouble to gather my number, when they obviously had it to begin with. How much cash do they fork out for supplies and phone charges trying to obtain something they already have? It made no sense to me, until I discovered the Junk Fax Prevention Act that passed in July 2005.
 
According to the Federal Communications Commission or FCC (a commission that really exists!), it is illegal to send unsolicited ads to any fax machine — whether business or personal — without the receiver's invitation or permission. But these same ads can be sent to a fax recipient if the sender has an established business relationship as long as the fax number was supplied on a voluntary basis. This could be via the Yellow Pages, a website, business card or other sources such as an application, unless duly noted that unsolicited documents are not accepted. For EnviroFax to develop an established business relationship with my store (and fax machine), all they needed was me to willingly give them the fax number they already had on file. Luckily, I did not.
 
The good news is that you CAN opt out of junk faxes. Advertisements are required to provide notice and contact information for the recipient to send back their information and request to be removed from future paper wasting experiences. Senders legally have 30 days to act.  
 
The Better Business Bureau suggests that anyone receiving this same fax, from 1-888-220-2706, is asked to contact your state Attorney General's Office. The FCC can also be reached by snail mail at:
 
Federal Consumer & Governmental Affairs Bureau
Consumer Inquiries and Complaints Division
445 12th Street, SW
Washington, D.C. 20554
(888) 225-5322
Or its website at:
esupport.fcc.gov/complaints.htm
 
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Comments: 8
anonymous
porsche Jan 31 2012 at 2:39 PM
As Ira said, just because they sent you a fax doesn't mean that they "have" your fax number. But, even if they do have your fax number, a validated calling or mailing list sells for much more money than an unvalidated one. As for the prior business relationship, I don't think that's really their game. You sending your number to a non-profit fax-stopping organization does not legally establish a business relationship for you to receive solicitations. Furthermore, any such relationship can be severed
.... More
simply by telling them to stop. What's more, regardless of the law, most junk faxes completely ignore it anyway, so the senders really don't care if they've established a business relationship. They'll ignore the stop requests. Most of them use fake call-back numbers and spam the caller ID with fake fax-sending numbers anyway.
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anonymous
Rhonda Oct 07 2011 at 9:27 AM

Rec'd the same fax today @ work with the # 877 661 2907. I immediately reported it and attached a copy to the FCC. And why on earth would anyone use a company to opt of faxes. Just do it yourself.

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anonymous
Shelly May 23 2011 at 2:55 PM

I got the fax you describe. Thanks for the information on how to report them. I thought it was interesting that they don't give the little disclaimer "to be removed from our list...." Makes them seem legit. It would be neat if there was an honest company like this. I've put our fax number on the do not call list, but I still get faxes.

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anonymous
Ira May 03 2011 at 8:14 PM

Two things: 1. They probabvly don't already have your number. They just send out to all numbers and some do indeed land on a fax. 2. I receive all of my faxes on my computer. I only print those communications that I want.

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anonymous
Wendy B. Mar 09 2011 at 11:58 AM

The EnviroScamists are still sending this out from 877-661-2907. Just got it 3/8/11. After years of dealing with entities like this and similar others mentioned by this article's author, I've become immediately skeptical, as well. Thank goodness! This silly solicitation is going right into the recycle bin...

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anonymous
Don Thureau Dec 08 2010 at 10:08 AM

Thanks for the information on the EnviroFax Commission. I sent my complaint in to the FCC. Too bad there isn't a real EnviroFax Commission. I'd love stop all these unwanted faxes which are usually too good to be true. This would have been an easy way to do it other than the FCC website which takes several minutes to fill out.

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anonymous
Pamela W Sep 01 2010 at 12:38 PM

I got this fax today, but it was a different fax number listed. I got one asking for unwanted faxes to be sent to 877-661-2907. I was skeptical right away of course. Glad I did a search on it, my boss was ready to fall for it. Very good point Tommy, you're probably spot on about the lawyer.

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anonymous
Tommy T Jul 16 2010 at 2:00 AM

What a typical scam.... I bet some stinking lawyer wrote their disclaimer so well that we couldnt bust them even if breathing were made illegal.... Just hangup on unwanted callers, and dont worry about hurting their feelings, If they even have any!

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