Kaiser Permanente eyes healthier hospitals
Photo: Kaiser Permanente
"Overall, our suppliers have reacted positively to the Sustainability Scorecard. Some suppliers are working through how to piece the information together, but our sourcing managers are helping them along the way. We see this Scorecard as a huge step towards a greener medical supply chain, and Kaiser Permanente remains committed to improving health and wellness through green buying practices and larger sustainability efforts.
"We worked closely with our top eight major medical products suppliers through our supplier development program to jointly develop and to pilot the Sustainability Scorecard starting in October 2009. The feedback was that the information Kaiser Permanente was requesting was easy to obtain. For example, to supply products in California, suppliers need to have and provide information regarding chemicals in their products in accordance with CA Proposition 65. In many cases, the supplier's customer-facing sales and service functions are not familiar with this information, as no one has requested it before. The Scorecard has therefore required sales departments to connect with other areas of their organization who do manage product-level environmental information to jointly organize and deliver the data in a format that makes sense and is useful to the customer.
"We designed the Scorecard process so there is a large incentive for suppliers to complete it fully, as any non-responses are counted as a negative score, which directly impacts the total score they receive for their overall proposal. The total score leads directly to the contract award of new business, often in the multi-millions of dollars.”
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