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Watch: Netflix woes continue
The company reported a loss of 800,000 subscribers last quarter.
Tue, Oct 25 2011 at 11:50 AM
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To an outside observer, Netflix looked like it had everything going for it earlier this year. Customers could choose to receive DVDs 
via the mail or streaming onto their computers, televisions and portable devices. The price was right and the company’s subscriber base was growing. Then the management team at Netflix decided to make some changes, namely an increase in prices and a proposed separation of its two business models. This angered customers to the tune of 800,000 subscription losses last quarter alone. Unfortunately, the company expects to continue to lose subscribers during the upcoming quarter as well.
via the mail or streaming onto their computers, televisions and portable devices. The price was right and the company’s subscriber base was growing. Then the management team at Netflix decided to make some changes, namely an increase in prices and a proposed separation of its two business models. This angered customers to the tune of 800,000 subscription losses last quarter alone. Unfortunately, the company expects to continue to lose subscribers during the upcoming quarter as well.
Photo: Mr. Thomas/Flickr
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It just seemed like a matter of time before subscription services went all digital. Question is -- why didn't they tell anyone?