Members of Pearl Jam's official fan community, the Ten Club, don't just get T-shirts, posters and CDs when they order merchandise. They get a physical representation of the band's dedication to sustainability. Through logistics, UPS is helping Pearl Jam and their fan club be more sustainable and more efficient. Ten Club, started by Pearl Jam in 1990, has teamed up with UPS for a total makeover of its merchandise distribution process, including time-saving shipment consolidation and the use of local and eco-friendly materials.

In this video, Tim Bierman and Rob Skinner of Ten Club and Justine Tucker of UPS talk about what the Ten Club UPS makeover entails, and how it makes a difference for fans around the globe. On a day-to-day basis, the Ten Club ships all orders placed on Pearl Jam's official website as well as the bands annual fan mailing consisting of a CD and band magazine.

In honor of Pearl Jam's long-running commitment to the environment, Ten Club challenged UPS to make every component of its mailings more sustainable. UPS provided 100 percent recyclable boxes with tape-free enclosures and soy-based ink. The boxes are also printed with the carbon neutral shipping insignia, signifying the purchase of carbon offsets to balance out emissions produced in the transportation of the mailing. All supplies for the project were sourced locally.

Carbon neutral shipping isn't the only way in which logistics has helped Pearl Jam and other bands become more sustainable. The company's partnership with Live Nation brings "Sustainable Touring Solutions" to the live music touring industry, offsetting the environmental impact of these global tours.

Learn more at ups.com/entertainment.

Transcript

Tim Bierman, Ten Club

Pearl Jam has always strived to maintain a constant connection with their dedicated fans, and the Ten Club was a way for them to do that.

The Ten Club is Pearl Jam's official fan organization, started by the band in the early '90s.

The Ten Club ships merchandise all over the world, just to every continent and as places far-flung as the Middle East, Australia, Asia, Russia, all over the U.S. and North America.

Rob Skinner, Ten Club

On a day-to-day basis, we fulfill all of the online orders placed to PearlJam.com, T-shirts, CDs, bootlegs, soft goods, stickers, you name it. Ten Club members and Pearl Jam fans expect their items yesterday.

We found that we can get items faster to the customer, with more tracking visibility, with less damage through UPS than other carriers.

Tim Bierman, Ten Club

Because of Pearl Jam's history with being environmentally conscious, we thought the next natural progression would be to try to bring that philosophy to the Ten Club.

Justine Tucker, UPS

When Ten Club came to us and asked us how can they be more sustainable, we took a look at their current processes and their current modes of transportation and their physical boxes, and all of those things we looked on ways to improve.

Rob Skinner, Ten Club

Each year, we have an annual mailing, which contains the DEEP magazine and the annual single. The DEEP magazine is our fan club newsletter, and the annual single contains two songs that are chosen by the band.

Justine Tucker, UPS

Ten Club challenged us to make every component of this mailing more sustainable. We provided a 100 percent recyclable box. The enclosure for the box, there's no tape on the outside, is 100 percent recyclable. The ink printed on the box is all soy-based ink. We also use the carbon neutral shipment insignia to show their fans that they are trying to be more sustainable.

Rob Skinner, Ten Club

When the annual mailing was done in-house, it would take approximately ten days. Once UPS took the project over, it's now about a three day turnaround.

UPS has helped me in my day-to-da

Tim Bierman, Ten Club

UPS helped us at every step of the way and treated us with respect, and therefore, our fans, I think, felt like they got treated with respect all along the way until that piece hit their doorstep.

Justine Tucker, UPS

The Ten Club's relationship with their fans is an extension of the band and their relationship with their fans. It's not only about supporting the Ten Club. UPS wants to make sure that we support their fans as well.