Q: In the wake of the recent hurricane, our tap water has become non-drinkable. Our water provider has issued a “boil-water advisory” because one of its treatment facilities was affected during the storm. The water is apparently safe for bathing and laundering clothes and the like. But the water that comes out of the faucet looks the same as it always does, so what exactly happened? And what does the water treatment facility do to the water in the tap in first place?

A: Great question. Many of us here on the East Coast have been affected by the hurricane in some way or another, whether it be loss of electricity, flooded basements (I’m currently dealing with a rather dank after-stink myself), and in your case, loss of potable (or drinkable) water.

So what’s the deal with drinkable water that suddenly becomes non-drinkable? Well, let’s start with what water treatment plants do when they’re able to perform their job properly. Most municipal water treatment plants work by taking surface water, like water that comes from streams or lakes, and putting it through the treatment ringer, with processes like coagulation, filtration, sedimentation and disinfection. All of these processes help to eliminate contaminants in the water, like shigella, E. coli and cryptosporidium.

If a water treatment facility is flooded, as it could be during a hurricane, it is possible that the entire treatment facility’s integrity could be compromised, since the system can handle only a certain amount of nontreated water at a time. Other common situations that could compromise a facility include loss of pressure in the water distribution system, loss of disinfection, water line breaks and power outages. This could lead to your water provider issuing a boil water advisory, meaning you should boil any water that you intend to consume, whether it be for drinking, cleaning food, or even brushing your teeth. In many cases, since these bacteria and viruses are not visible to the naked eye, the water will look the same as it always does.

The water is safe for bathing (so long as you don’t swallow the water) and laundering clothes because these bacteria can cause harm to your body only if they are swallowed. If you have toddlers or babies in the house, it’s important to give them only a quick rinse at the sink or a sponge bath rather than a regular bath during a boil water advisory since they can very easily swallow bathwater.

So how do you know when the water is safe to drink again? Usually, the water company will issue an alert when the boil water advisory has been lifted, but be aware that this doesn’t always happen so quickly. (And also note that a boil water advisory, when drinking water may be contaminated, is different from a boil water notice, which means that the contaminants have definitely been found in the water.)

One thing is for sure, though. Something like this really makes you appreciate the creature comforts we’ve gotten used to — being able to turn on the faucet and brush our teeth, rinse a pot of spaghetti, fill up a pitcher of cold water to drink and of course — not being too worried when your toddler takes a nice gulp of dirty bathwater.

— Chanie

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